Under the Australian Consumer Law, a “major failure” is when a product or service misses the mark so badly that a reasonable person wouldn’t have bought it, it’s significantly different from the description/sample, it’s unfit for its normal (or your disclosed) purpose and can’t be fixed quickly, or it’s unsafe.
When that happens with goods, you get to choose: refund or replacement—none of this “we’ll send it away for six weeks” carry‑on.
For services, you can cancel and get a refund for the unused portion, or claim compensation for the drop‑kicked performance.
Minor failures are different: the seller can repair, replace or refund, provided it’s sorted in a reasonable time.
Keep your proof of purchase, document the fault, and if the retailer plays dumb, remind them the guarantees come from the law, not their returns policy.
TV Shows
9Bedroom
9Bedroom
3Mobile Phones
Mobility Aids
Jewellery
3Other Art
8Bedroom
9Bedroom
Bedroom
Trailers For Sale
Trailers For Sale
5Businesses For Sale
10Commercial For Sale
Fishing
46Trucks and Buses For Sale
Trailers For Sale
Power Boats
Businesses For Sale
10Residential For Sale
Power Boats
Power Boats
Cars For Sale
31Residential For Sale
14Forklifts
24Residential For Sale
3Garages and Sheds
2Businesses For Sale
9Dogs
6Caravans For SaleListing your ad only takes a few minutes, and most categories are free.
Post an adA weekly hand-picked round-up of the best bargains, free stuff, and trending listings. No spam, unsubscribe anytime.