Dented the pride and now you’re tangoing with NRMA car insurance? Lodge a claim online, in the app, or by calling 131 123, get your claim number, and follow the bouncing ball. You’ll pick a repairer (NRMA’s network or your own), book an assessment, and pay any excess—unless you’re not at fault and it’s recoverable. Depending on your policy, you might score a hire car or a shiny courtesy one while yours is being un-dented. Keep photos, witness details, and the PDS handy; it’s the rulebook for what’s covered and when. If in doubt, ask NRMA before you hand over the keys—surprises are for birthdays, not repairs.
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