Bent bumper, bruised ego? For NRMA motor vehicle claims, lodge it online, via the app, or by phone—whatever you can do without spilling your flat white.
Have your policy number, incident details, and photos/dashcam footage ready; it speeds assessment and keeps the guesswork to a minimum. Your excess, repairer options, and any hire car depend on your cover and who’s at fault, and claims staff will line up assessments and repairs.
Note: NRMA Insurance (claims) and NRMA roadside are related but not the same—cousins at the BBQ, not twins. If it’s urgent, make the scene safe, take photos, swap details, and report to police if the situation requires it.
Lodge early, document everything, and let the process trundle along while you resolve to avoid shopping-centre car parks on Saturdays.
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